We will ship to:
United States
> Change destination

IXO Store >

 

In order to provide you the best service to our customers, this help section will make shopping on ixoStore easier. Most of the problems you can meet have answer in the following topic list. In case that you cannot find answer to your questions, feel free to contact us at ixostore@ixomodels.com

     

How to purchase

Paypal

Credit card

Your account

After sales service

Suggestion

More models

 

How to order on line?
Your ixoStore is always open, 24/24, 365days a year. The way is very simple, we you have find you models, just click on the "Add to Cart" button. At this moment, the model will be added to your account, waiting other models or your order confirmation. Of course, you must be register as member to allow any product purchase.

How to register?
There are a few way to register as ixoStore members. As many operations will request your identity, so you should do it at the really first connection to our online shop. Click on Account button, fill "I'm new customer" information using your E Mail address (valid address) and password. Don't forget it. Then a full identity pages will appear, waiting for your information. Please be really careful on your address information, street number and zip code. We won't be responsible if you make any mistake on it.
In case your shipping address is different than your billing address, please un-check the special option "Shipping address same as billing address" and complete with a different address the right side of the page.

What to do if you meet some problem during registration?
When you will confirm your information, if there are missing information such as postal code, country, etc... an error message will appear and ask you to check again until all information are confirmed. If your country has no state system or postal code, please check "Does not apply" box. If any more problem, please contact us at ixostore@ixomodels.com

What happens after confirm my ID "Login" and my order?
When you will be ready to confirm your order, you will have 2 payment choices: Credit card (MasterCard, Visa, American Express, etc or Paypal. We strongly suggest using the Paypal system, safer for both parts. It is one of the best ways to buy on internet. For a few countries, credit cards are not working, mainly due to an excessive number of fraudulent payments. If your credit card payment is rejected, please use Paypal.